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“Hi 5” with Hollymonster of Riot Games!

Recently, I had the chance to meet a few people at Riot Games, and a couple of them had given me the opportunity for this “Hi 5”.

Meet Hollymonster! She is a Game/Account Lead at Riot Games and a sweet bubbly girl. Her duties are, but not limited to:

  • Lead the technical team of Player Support Specialists while providing guidance and taking an active role in their career development
  • Collaborate with Training and Communication specialists to identify weaknesses and ensure that your team has the resources it needs
  • Ensure optimal coverage across queue resources
  • Generate in-depth reports, including trends and forecasts
  • Build the team by helping with hiring and onboarding of staff

Continue after the break to see what she has to share with us. ^_^

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Reminder: League of Legends (LoL) is a free-to-play (F2P) multi-player online battle arena (MOBA). It’s confusing to play at first if you’re not used to this style of gaming, but if you really give it a chance, it can be a very enjoying experience.

1. What was the first video game that you ever played?

The first video game I remember playing was a Cookie Monster game for the Atari when I was very young, probably 3 or 4. The first RPG I played through alone was Link to the Past quite a few years later.

2. What game, or aspects of gaming, influenced you to get into the industry?

Before getting hired at Riot I had already played League for almost a year. I decided to search around the Help and Support forum for a couple months and realized that so many people were having issues and all I needed to do was give them information to help. People were so grateful on threads and I noticed that Riot was hiring for Player Support, so I decided to apply.

Why not get paid for something I greatly enjoyed doing and what I was doing for hours every night anyway?

3. How have games influenced your life?

I would not be the person I am today if I hadn’t spent hours watching my mom and brother play games until late in the night. Growing up my older sister couldn’t figure out why I didn’t care what other people thought about me. What she didn’t realize was that I had a very large group of friends, ranging from the socially awkward ‘nerds’ to the very popular ‘jocks’.

What connected us was games. I could destroy my ‘nerdy’ friends at puzzle games and play MMO’s all night with them, and talk FPS’s with the jocks.

4. You just moved into a neighborhood inhabited by the current LoL Champions available…

Hollymonster: This would be endlessly entertaining.

a. Who would you borrow sugar from?

Morgana - I hear shes a good baker.

b. Who would you ask to baby sit the kids?

Nunu - If he can take care of one he can handle a few more. :)

c. Whose wi-fi do you steal?

Heimer - What that guy can do with a wrench…

d. Who’s your BFF?

Amumu - Everyone knows he needs a friend.

e. Whose Facebook invite do you not accept?

Skarner - He’s just scary.

5. Is there any advice that you can give to those who are looking to getting into the gaming industry?

I never thought I would be able to get into a career that I love and that I have a passion for.

My advice to you would be to try and never give up. Even if you think you aren’t qualified it never hurts to try!

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Big thanks to Hollymonster for responding and helping me bring you these great Hi 5’s! Be sure to visit Riot Games for their product and contact information.

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